FDIC Insured - Backed by the full faith and credit of the U.S. Government
We’ve been made aware of a scam affecting several local businesses today.
Fraudsters, posing as representatives of Poca Valley Bank, are contacting customers claiming there has been suspicious online banking activity and are asking them to change their login credentials – THIS IS NOT POCA VALLEY BANK.
Please remember:
Poca Valley Bank will NEVER call and ask for your online banking credentials, passwords, or secure access information.
If you receive a call like this:
We are actively monitoring the situation and appreciate your vigilance in helping protect our community.
FDIC Insured - Backed by the full faith and credit of the U.S. Government
This “Contact Us” form is for general information, comments and questions. For your protection, please do not send private or sensitive information and do not request private or sensitive information via this form. The Poca Valley Bank does not accept email as a method of initiating a financial transaction. For matters requiring immediate assistance, please call a PVB branch. You can find branch locations, hours, and phone numbers here.
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051503145
449300
For issues regarding Business Billpay, Business Electronic Banking or other business related items.
844-PVBANK1
For issues regarding setting up new bills and other bill pay related inquiries.
844.699.6460
If you do not have internet access, try PVB Telebank Telephone Banking to transfer funds and check account balances.
877.707.2265
To report lost or stolen credit cards after Poca Valley Bank is Closed.
877.602.8965
If you need to activate your new card or you need to change the pin on your current card.
800.992.3808
If your Debit Card has been stolen or it has turned up missing, let us know so we can deactivate your card for you.
833.809.9865
If you notice a charge on your debit card that you didn’t make, let us know and we will cancel your card and order you a new one.
833.809.9866